During peak seasonal periods, such as Easter, planning ahead is especially important because shipping networks experience a significant increase in parcel volume. To help ensure timely delivery, Jellycat provides recommended order dates based on guidance from its logistics partners. Following these suggested deadlines increases the likelihood that gifts will arrive before the holiday, reducing stress for shoppers and helping avoid last-minute delays caused by high courier activity.
Delivery times vary depending on the destination and the shipping method selected at checkout. International shipments, including those to Canada, generally require earlier ordering compared to domestic deliveries. Customers can often choose from multiple shipping options, such as standard, expedited, or priority services, each with its own estimated transit timeframe. Even faster shipping methods, however, may be affected by delays during periods of heavy demand.
Personalised or customised products require additional preparation time before leaving the warehouse. Since these items are made specifically for each customer, ordering well in advance of holidays is essential. Deliveries to remote or rural locations may also take longer, and transit times can differ depending on local courier coverage, infrastructure, and regional processing times.
All delivery estimates provided online—whether during checkout or in seasonal guidance—are approximate and not guaranteed. Factors such as severe weather, transportation disruptions, customs processing, or unexpected operational issues can affect transit times. Even orders placed before the suggested cut-off date may encounter delays outside of Jellycat’s control.
At checkout, customers can view the available shipping methods, associated costs, and estimated delivery days after dispatch. Shipping timeframes begin when an order leaves the distribution centre, not when it is placed. Once an order ships, a confirmation email with tracking details is sent, allowing customers to monitor their parcel’s progress and stay informed about its expected arrival.
Within the continental U.S., standard shipping usually takes several business days, with expedited options available for faster delivery. Shipments to Alaska and Hawaii require additional transit time due to distance. Canadian orders include applicable duties in the purchase price, though delivery may take longer depending on customs clearance and location. Certain orders may qualify for free shipping if they meet specified thresholds, depending on the destination and chosen service level.
Delays can occasionally occur due to extreme weather, staffing shortages, or other operational challenges. Tracking updates provide the best way for customers to anticipate and plan for any changes in delivery timing.
By ordering early, choosing the appropriate shipping method, and allowing for possible disruptions, customers can better prepare for seasonal occasions like Easter. While exact arrival dates cannot be guaranteed, planning ahead significantly improves the likelihood that orders reach recipients on time, helping create a smoother and more enjoyable celebration.