Terms of Use

This website is operated by Jellycat Inc. and is designed to provide access to brand information, digital experiences, and online shopping services. By using or visiting the site, including any connected tools or features, you agree to these terms, which constitute a binding agreement between you and Jellycat. These conditions apply to all users, whether browsing content, creating an account, placing orders, or using interactive functions. If you do not agree with these terms, you should discontinue use of the website and related services immediately.

The website is intended for personal use by individuals who are at least 18 years old. Certain features may require account registration, in which case you must provide accurate, complete, and current information. You are responsible for maintaining the confidentiality and security of your account credentials, and any activity conducted using your account is considered authorized by you. Jellycat is not responsible for losses or damages resulting from compromised account information, and you should contact the company promptly if you suspect unauthorized access.

All content on the website—including text, images, videos, graphics, logos, layouts, software, and other materials—is protected by copyright, trademark, and other intellectual property laws. Content is provided for personal, non-commercial use only. Users may not copy, reproduce, distribute, modify, display, or exploit materials without prior written consent from Jellycat. Actions such as attempting to disrupt the site, gain unauthorized access, collect data via automated means, or use the website for illegal or harmful purposes are strictly prohibited.

While Jellycat aims to provide accurate and up-to-date information, errors or omissions may occur. Product descriptions, pricing, availability, and delivery estimates are subject to change without notice. Images are intended for representation only, and product appearance may vary based on device or display settings. The website is provided “as available,” without guarantees of uninterrupted access, error-free operation, or suitability for any specific purpose. Use of the site is at your own risk.

Users may submit content such as reviews, comments, or other feedback. Submitted material must comply with applicable laws, respect the rights of others, and be free from harmful, misleading, or offensive content. By submitting content, you affirm that you have the right to share it and grant Jellycat permission to use, display, store, and manage it in connection with website operations. Jellycat reserves the right to review, edit, remove, or decline to publish user-submitted content at its discretion.

Jellycat may modify, suspend, or discontinue any portion of the website or its features at any time. These terms may also be updated periodically, and continued use of the site after changes have been posted constitutes acceptance of the revised terms. If you do not agree with the updated conditions, you should stop using the website.

Disputes arising from use of the site or its services are generally resolved through individual binding arbitration rather than court litigation, except where prohibited by law. This means claims are handled individually rather than as part of a class or group action.

Jellycat is committed to maintaining a safe, reliable, and user-friendly online environment. Assistance is available through designated customer support channels, and users are encouraged to review these terms periodically to stay informed of their rights and responsibilities when using the website.